Salon Policies

Retail Policy
Due to COVID-19, we are not accepting returns. If a product is damaged, it may be exchanged for the same product.

Method of payment
We do not accept Discover cards or Apple pay. We accept all other major credit cards. Due to COVID-19, WE ARE NOT ACCEPTING CASH.

Pricing
We at Rumors Salon and Spa and Rumors IV Men reserve the right to modify, discontinue or raise prices on certain treatments or services without notification to ensure that maximum standards of service and quality are met.

Cancellations
We value you as our guest and appreciate your cooperation with our reservation policy. Please provide a minimum of 24 hours notice when canceling or rescheduling. Because your booked service is a guaranteed reservation we require a credit card to hold the following types of appointments: Eyelash extensions, hair extensions, Keratin treatments, massages, facials, makeup, and spa parties of 3 or more. To change or cancel your appointment, call (518)786-1777. If you fail to call to cancel your appointment and do not come, you will be charged $50.

Services to Minors
Salon – Although not necessary, we highly recommend that a parent or guardian accompanies any minor who is looking to get color services done.

Spa – Children under the age of 18 must be accompanied by a parent or guardian and sign a waiver. Children under the age of 18 are not allowed in the spa or spa waiting area unless receiving services.

For Your Comfort in the Spa
We request a client profile form be filled out prior to certain services for your safety and comfort. Information may include medical and personal and is all confidential to necessary staff.

Corrective Color Understanding
We ask that for your information you sign an understanding agreement for all color correcting services. This would be signed in salon with your designer available for any further questions.

@stylebyrumors

Zip, Zap, Zoom...hair feeling Whaboom! HAIR BY R Zip, Zap, Zoom...hair feeling Whaboom! 

HAIR BY RONI
📣 Calling all Models 📣 RUMORS WANTS YOU! 📣 Calling all Models 📣

RUMORS WANTS YOU!
Spring has sprung. Here’s hoping your Easter is Spring has sprung. Here’s hoping your Easter is as beautiful as your hair.
It’s finally Friday! Come get relaxed after a lo It’s finally Friday! Come get relaxed after a long week. 

FACIAL BY KATERINA
Thursday Mood.... you too can be just as relaxed i Thursday Mood.... you too can be just as relaxed in our spa! 

Repost • @eminenceorganics How do you turn around a ruff day?🐶
Nothing haunts us like the things we didn’t buy. Nothing haunts us like the things we didn’t buy. Especially this one, this is a need 😍

Repost • @amika Need to buy some time before your next haircut 👀? The closer instant repair cream is like a fresh trim in a bottle 💇 + instantly seals* 96% of split ends ✨
Adding some brightness to this gloomy day out HAI Adding some brightness to this gloomy day out

HAIR BY DANIELLE
A little slice of heaven for your skin! This soap A little slice of heaven for your skin! This soap from Farmhouse Fresh is one of a kind.
A little before and after for this Thursday! Eyebr A little before and after for this Thursday! Eyebrows have the power to completely change the look of your face. 

BROWS BY KATERINA
🔹New Product Alert🔹 We are so excited to int 🔹New Product Alert🔹
We are so excited to introduce @jao_brand to Rumors! Jao products are formulated to moisture and nourish your whole body.
A great way to keep your hair looking fresh after A great way to keep your hair looking fresh after your leave the salon! 

•@colorwowhair “My most asked question is, “What should I be washing my hair with!?” 🖤 COLOR WOW shampoo and conditioner is my TOP FAVORITE! 💦🚿🛁 It has no sulfates, lathers well and leaves your hair and scalp feeling so clean! It’s perfect for curly hair, straight hair, oily hair, dry hair and also is amazing on extensions!” @livingblonder
There’s no such thing as too much, right? ✨Al There’s no such thing as too much, right?

✨All your favorites are right here at Rumors✨