Salon Policies

Retail Policy
If you’re unsatisfied with products you purchased from Rumors Salon & Spa or Rumors IV Men, you can return your item(s) for a store credit as follows:

  • All returns on accepted products will receive store credit on another product purchase only.
  • Items purchased must be returned in-store within 30 days of purchase.
  • You must have an original receipt to complete your return.
  • All sales are final on makeup and skincare items.
  • All sales are final on sale/ discounted items.

Gratuities
We accept cash only for gratuities.There is an ATM available in the salon for your convenience.

Method of payment
We do not accept Discover cards or Apple pay. We accept checks, cash and all other major credit cards.

Pricing
We at Rumors Salon and Spa and Rumors IV Men reserve the right to modify, discontinue or raise prices on certain treatments or services without notification to ensure that maximum standards of service and quality are met.

Cancellations
We value you as our guest and appreciate your cooperation with our reservation policy. Please provide a minimum of 24 hours notice when canceling or rescheduling. Because your booked service is a guaranteed reservation we require a credit card to hold the following types of appointments: Eyelash extensions, hair extensions, Keratin treatments, massages, facials, makeup, and spa parties of 3 or more. To change or cancel your appointment, call (518)786-1777.

Services to Minors
Salon – Although not necessary, we highly recommend that a parent or guardian accompanies any minor who is looking to get color services done.

Spa – Children under the age of 18 must be accompanied by a parent or guardian and sign a waiver. Children under the age of 18 are not allowed in the spa or spa waiting area unless receiving services.

For Your Comfort in the Spa
We request a client profile form be filled out prior to certain services for your safety and comfort. Information may include medical and personal and is all confidential to necessary staff.

Corrective Color Understanding
We ask that for your information you sign an understanding agreement for all color correcting services. This would be signed in salon with your designer available for any further questions.

@stylebyrumors

We’re loving @colorwowhair ⭐️ AND we sell it We’re loving @colorwowhair ⭐️ AND we sell it! The team is obsessed with the Dream Cocktail- with 3 types formulated for your specific hair needs.
Ready for the weekend✨ Wishing our Rumors family Ready for the weekend✨ Wishing our Rumors family a safe and happy Fourth! We will see you Sunday!
Summer hair goals👏🏼 HAIR LUCY Summer hair goals👏🏼

HAIR  LUCY
How adorable is she?! Rocking her new cut by Jamie How adorable is she?! Rocking her new cut by Jamie!
We are getting AMAZING reviews from our guests and We are getting AMAZING reviews from our guests and team about the new skincare and body line✨Not only are we using @farmhousefresh for services, but we are selling it! Take a little bit of luxury home.
Loving our client’s before and afters🙌 HAIR Loving our client’s before and afters🙌

HAIR  DALE
We 🤍 seeing your post-service selfies! How cute We 🤍 seeing your post-service selfies! How cute is this guest? 
Don’t forget to tag us in your hair pics @stylebyrumors!
Our favorite Friday view🙌 Wishing our Rumors f Our favorite Friday view🙌

Wishing our Rumors family a healthy and happy weekend!
We have a TON of options for body products... some We have a TON of options for body products... some of our favorites are the Sugar Lip Polish, Clementine Body oil, and the Moon Dip!

Photo: @farmhousefresh
We are SO excited to announce the arrival of @farm We are SO excited to announce the arrival of @farmhousefresh at Rumors! These products are already getting great reviews by our staff. Their products are up to 100% natural, paraben & sulfate free and vegan! And best of all they are cruelty free-amazing products and passion for their mission! 
You can read more at: https://www.farmhousefreshgoods.com/people.html

Photo: @farmhousefresh
We have a very exciting launch today... any guesse We have a very exciting launch today... any guesses as to what line is coming to Rumors?✨ #WelcomeToTheFarm 😉

Photo: @farmhousefresh
Happy Father’s Day! Celebrate dad with a gift ca Happy Father’s Day! Celebrate dad with a gift card to Rumors IV Men or treat him with a future visit to our spa. Stop in today, 10am-4pm.
Who is ready for a pedi? The nail salon is back O Who is ready for a pedi? 
The nail salon is back OPEN and ready for our guests! Call (518)786-1777 to book an appointment.
MAJOR announcement: we’ve revamped our website! MAJOR announcement: we’ve revamped our website! 
Check it out at https://www.rumorsinc.com
We are BACK and are loving seeing our client’s p We are BACK and are loving seeing our client’s pics! 📸 If you have already been back in the salon, make sure to tag/ send us a selfie. Let’s share that gorgeous hair✨

HAIR | RONI
Welcome back to Rumors! We want to thank our AMAZI Welcome back to Rumors! We want to thank our AMAZING team and guests as we adapt the salon to regulation and necessary changes in order to reopen, with your health as our top priority. We want to thank you for an awesome day yesterday. Your understanding and loyalty through these times has not gone unnoticed! We are back and ready with an excited team, stocked product shelves and a can-do anything attitude. We can’t wait to see you! #HealthBeforeHair #BestTeamEver🤍
Let’s fix that hair... We’re reopening! After Let’s fix that hair... We’re reopening! After 10 weeks of preparations, we are excited to welcome you back to Rumors. Our commitment to your health and safety stands now stronger than ever. Let’s get you back in our chair!