Salon Policies

Retail Policy
Due to COVID-19, we are not accepting returns. If a product is damaged, it may be exchanged for the same product.

Method of payment
We do not accept Discover cards or Apple pay. We accept all other major credit cards. Due to COVID-19, WE ARE NOT ACCEPTING CASH.

Pricing
We at Rumors Salon and Spa and Rumors IV Men reserve the right to modify, discontinue or raise prices on certain treatments or services without notification to ensure that maximum standards of service and quality are met.

Cancellations
We value you as our guest and appreciate your cooperation with our reservation policy. Please provide a minimum of 24 hours notice when canceling or rescheduling. Because your booked service is a guaranteed reservation we require a credit card to hold the following types of appointments: Eyelash extensions, hair extensions, Keratin treatments, massages, facials, makeup, and spa parties of 3 or more. To change or cancel your appointment, call (518)786-1777. If you fail to call to cancel your appointment and do not come, you will be charged $50.

Services to Minors
Salon – Although not necessary, we highly recommend that a parent or guardian accompanies any minor who is looking to get color services done.

Spa – Children under the age of 18 must be accompanied by a parent or guardian and sign a waiver. Children under the age of 18 are not allowed in the spa or spa waiting area unless receiving services.

For Your Comfort in the Spa
We request a client profile form be filled out prior to certain services for your safety and comfort. Information may include medical and personal and is all confidential to necessary staff.

Corrective Color Understanding
We ask that for your information you sign an understanding agreement for all color correcting services. This would be signed in salon with your designer available for any further questions.

@stylebyrumors

Divide and conquer 🖤💙
•hair by Cait
Shine Bright ✨
•hair by Dale
We can just let the hair do the talking 👏🏼
•Hair by Lucy
Sweater Weather 💙❄️
•Nails by Taylor
An ice queen crowned with curls 🧊❄️
•Hair by Danielle
Treat your hair like royalty, it’s the crown you never take off 👑💛
•Hair by Danielle
Don’t forget today is the last day of our Black Friday gift card deal! 
•Purchase $100 in gift cards and get $10 in bonus certificates
•Purchase $500+ in gifts cards and get $20 in bonus certificates for every $100 spent!
Bright and dimensional balayage 🤎💛
•Hair by Jamie
Black Friday is almost here! 
• Purchase $100 in gift cards and get $10 in bonus certificates! 
• Purchase $500+ in gift cards and get $20 bonus certificates for every $100 spent! 
Only valid November 26th - 27th 
Happy Holidays ❤️
It’s not just hair, it’s personality 🍂
•Hair by Jose
Black Friday will soon be upon us! We are ready to take on the holiday season of 2021! How about you? 🎄
Rumors Salon & Spa is a proud member of the Skin Pen Family! Come visit our trained aestheticians for a Microneedling treatment and series! This minimally invasive treatment helps with facial fine lines, wrinkles and sun damage! **Skin treated with 4 microneedling sessions produces up to a 400% increase in collagen and elastin** Call 518-786-1777 and speak with any of our staff on how you can start today!  #microneedling #lathamnewyork #skincare #skinpen #ageless #spa #skintreatment #collagen #elastin #glowingskin #aesthetician
Coming for October, an indulgent facial with everyone’s favorite seasonal ingredient: pumpkin! Receive a pumpkin enzyme treatment for thorough exfoliation, as well as a luxurious pumpkin mask for intense hydration. Book now for a wonderful autumn treat!
Your hair tells a lot about you. Make sure it’s telling the right story!  Hair by our new designer Kiersten.